PCQC Virtual Quality Matters Conference 2024
November 20-22, 2024
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All times are EST
*This agenda, faculty, and schedule are subject to change*
Wednesday, November 20, 2024: 3pm-5pm ET - Acces Here on Zoom (Day 0)
3:00pm - 5:00pm ET
Workshop Quality Improvement - Basics
This workshop will provide insight in the theory of quality improvement work, describe how it is different from research, and create an outline for how one can make their own QI project. The workshop will also include examples from a previously completed QI project to provide context. Question and answer sections will be dispersed throughout the workshop to foster discussion.
After this workshop, participants will be able to:
1)List the three primary questions which are necessary for a QI project.
2)Explain what makes up a PDSA cycle and how they can be implemented.
3)List the different types of measurements associated with QI projects.
Faculty: William Johansen, MD
Thursday, November 21, 2024 from 12pm-5pm - Access Here on Zoom (Day 1)
12:00pm - 1:25pm ET
Welcome and Quality Through Interprofessional Teams
A discussion between clinicians working in IDTs to highlight the unique perspectives of each and demonstrate high-quality care through collaboration.
Faculty: Sarah Byrne-Martelli, Dmin, BCC-PCHAC, Nancy Dias, PhD, RN, CNE, Kristyn Fazzalaro, MSW, Michael Huber, MD, and Kashelle Lockman, PharmD, MA
1:25pm - 2:20pm ET
Quality at the Bedside
Quality care starts with patient care. During this session, palliative care clinicians will discuss the implementation of quality standards during conversations with patients and their loved ones.
Faculty: Cheryl Thaxton, DNP MA NP FNP-BC, CHPPN FPCN FAANP, Steve Pantilat, MD, MHM, FACP, FAAHPM, Robert Fine, MD, MACP, FAAHPM, HEC-C, Terri Major-Kincade, MD MPH FAAP
2:40pm -3:40pm ET
PCQC By the Numbers: Using Data to Drive Decisions
An annual review of PCQC data with commentary and actionable insights provided by palliative care quality administrators.
Faculty: Fred Friedman, Bobbi Moore, MBA, RHIT, Karlyn Stankye, BSN, RN, CPHQ, and Kristyn Fazzalaro, MSW, LCSW, APHSW-C
3:40pm - 4:35pm ET
Intentionally Interprofessional Palliative Care: The Alchemy of Teamwork
While palliative care prides itself on an interprofessional approach, minimal guidance exists on best practices for its implementation. Intentionally interprofessional palliative care (IPPC) is an aspirational and practical vision for the field that includes the expertise of all core palliative care professions, practicing at the top of their scope of practice. This intentionality becomes a lens through which all team members at every level approach high-quality holistic palliative care and encompasses clinical practice, education, research, administration, equity, and wellbeing.
In this session, we introduce a road map which conceives of interprofessional cooperation rooted in the framework of transdisciplinary team collaboration and operationalized in the Generalist-Specialist Model of Interprofessional Practice in Palliative Care. This session is designed and presented by interprofessional palliative care team members from four disciplines who served as co-editors of a new textbook defining the current and future state of IPPC. Together, they will explore components of interprofessional cooperation and collaboration which ultimately creates alchemy, where high-functioning teams become more than the sum of their parts. For the model to become a reality, intentionally interprofessional teamwork must be enculturated and supported systemically.
At the end of the session, the participants will be able to:
1. Define Intentionally Interprofessional Palliative Care and outline the unique components of this framework
2. Discuss the Generalist-Specialist Model as a way for each team member to work at the top of their practice and focus on the inclusion and transcendence of professional boundaries in the evolution of holistic care.
3. Explore and outline action items for one’s own practice path from aspiration to implementation, which may include advocacy, overcoming barriers, and implementing evidence-based practice and education.
Faculty: DorAnne Donesky, PhD, ANP-BC, ACHPN, FPCN, Michelle Milic, MD, Naomi Tzril Saks, MA, Mdiv, BCC, and Cara Wallace, Ph.D., LMSW, APHSW-C
Friday, November 22, 2024 from 12pm-5pm ET - Access Here on Zoom (Day 2)
12:00pm - 1:20pm ET
Quality From the Top: A Chief Quality Officer’s Perspective
Dr. Lu, Chief Quality Officer at UCSF Health, shares her approach to integrating quality improvement into all aspects of healthcare, including palliative care. In this session, she will discuss the vital role of a Chief Quality Officer in elevating care standards across the continuum—from acute care to palliative care settings. Drawing from her experience in improving patient safety, clinical effectiveness, and health equity, Dr. Lu will explore strategies to ensure that palliative care meets the highest quality standards, supporting both patients and families in managing serious illness. Attendees will gain valuable insights into how leadership in quality improvement can enhance care delivery in this crucial field.
Faculty: Amy Lu MD, MPH
1:20pm-2:20pm ET
Palliative Care Accreditation: Your Roadmap to Excellence
This session will discuss the benefits of choosing accreditation to up your quality proposition with community partners, payers, and staff in a competitive healthcare market. Accreditation practice standards push palliative care providers to furnish higher quality care and service excellence. Accreditation benchmarks are also another data source for identifying clinical and organizational opportunities for improvement.
Faculty: Jennifer Kennedy, EdD, MA, BSN, RN, CHC
2:30pm - 3:30pm ET
Health Plans: Paying for Broad Access and High Quality
This interactive panel discussion features palliative care physicians who have led both academic programs and now health plan (insurance) initiatives touching millions of patients in the community. Come learn how health plans enable palliative care programs, their reach and impact, and how quality is defined and measured in these settings.
Faculty: David Wang, MD, FAAHPM, Kimberly Bower, MD, HMDC, FAAHPM, and Audrey Tan, DO
3:35pm - 4:35pm ET
Advancing Palliative Care: Computational Strategies and Ethical Considerations
This panel will explore the application of advanced computational techniques to identify patients who could benefit from palliative care interventions. The discussion will spotlight successful implementation efforts at two major cancer centers, offering insights into the practical aspects of integrating these methods into clinical settings. Panelists will delve into the opportunities and challenges associated with this approach, including ethical considerations that arise when deploying such technologies in a healthcare environment.
Faculty: Finly Zachariah, MD, Christopher R. Manz, MD, and Charlotta Lindvall, MD, PhD
All times are EST
*This agenda, faculty, and schedule are subject to change*